Error in Password Reset Flow

In ProgressSat Oct 10 2020, 2:16

Password Reset Error

Users are reporting that password reset links are expiring immediately. This issue may be related to incorrect token validation or time zone misalignment. Steps:

  1. Request a password reset.
  2. Attempt to use the reset link immediately.

Expected Result: Link should be valid for at least 15 minutes.

Comments

Carol Williams commented on Sun Feb 28 2021, 20:39
I tried resetting my password, but the link expired within seconds. This needs to be fixed ASAP!
John Doe commented on Tue Jun 22 2021, 10:25
I noticed this happens when I request a password reset right before I go to bed. Could it be a time zone issue?
Bob Smith commented on Wed Dec 15 2021, 12:18
The password reset link expires before I even have a chance to click it. Could this be caused by a server time mismatch?
Carol Williams commented on Wed Apr 20 2022, 21:07
The reset link seems to expire within a minute of receiving it, regardless of how fast I click it. Definitely a bug.
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